Built for Property Operators Across Every Asset Class

Every call answered instantly. Nothing falls through the cracks.

One AI receptionist that qualifies prospects, schedules property tours, handles maintenance and facilities requests, and routes emergencies — built for leasing teams and property managers across residential, office, retail, and industrial.

Get in TouchSee How It Works

Who It Serves

One product. Two roles on the same team.

Whether you manage apartment communities, office parks, retail centers, or industrial portfolios — Unitia solves the call coverage problems that cost leasing teams leads and keep property managers up at night.

For Leasing & Sales Teams

Stop losing prospects to unanswered calls.

  • Prospects who call once and never come back

    A prospect calls during a tour or after hours. No one picks up. They move to the next available space. That lead is gone — and you never even knew about it.

  • After-hours inquiries going completely unanswered

    Space availability, pricing, build-out terms — prospects want answers on their schedule. If you are not there, a competitor who is will get the deal.

  • Hours lost to repetitive qualification and scheduling calls

    Your leasing team is paid to close deals, not spend half their day fielding the same questions and manually booking tours for spaces across multiple properties.

For Property & Facilities Managers

Handle occupant issues before they become problems.

  • Facilities and maintenance calls going untracked

    Occupants call multiple times about the same issue because no one logged the first call. Problems escalate, occupants get frustrated, and your team gets blamed.

  • Real emergencies not getting triaged fast enough

    HVAC failure, a flooding suite, a lockout at 2am. These calls need to reach the right vendor immediately — not sit in a voicemail box until the next business day.

  • Lease and account questions pulling staff away from real work

    Balance inquiries, payment dates, CAM reconciliation questions — routine calls your office fields dozens of times a week instead of focusing on higher-value work.

Features

Everything a front desk does. Automated, scalable, and never off duty.

Unitia handles the full call lifecycle — from first ring to resolved ticket — so your team can focus on work that actually requires a human, across every property type you manage.

24/7 Natural-Sounding AI Answering

Unitia answers every call in a professional voice that represents your property or company — not a robotic IVR tree. Every caller feels heard, day or night.

Leasing Inquiry Handling

Space availability, pricing, lease terms, application process — answered instantly for any property type. Unitia schedules tours directly on your calendar without your team touching the call.

Maintenance & Facilities Intake

Every service call is logged, classified as urgent or routine, and turned into a ticket automatically — whether it is a residential repair, an HVAC issue in an office suite, or a loading dock problem at an industrial site.

Emergency Call Routing

HVAC failure, flooding, gas leaks, lockouts — true emergencies are escalated instantly to your on-call staff or preferred vendors at any hour, across any property type.

Lease & Account Questions

Balance due, payment dates, CAM charges, lease renewal questions — occupants get answers without ever reaching your front office. Deflect dozens of routine calls every week.

Software & Calendar Integrations

Compatible with leading property management and CRE platforms, plus calendar systems for tour scheduling. Unitia fits into your existing workflow — not the other way around.

Automatic Call Summaries & Transcripts

Every call ends with a summary and full transcript delivered to your inbox or dashboard. Complete visibility into every call, hands-free.

How It Works

Up and running in under an hour. No IT department required.

Unitia slots into your existing operation — not the other way around. Setup is simple, and our onboarding team walks you through every step.

Step 01

Connect your business phone line

Forward your existing number to Unitia in minutes — no hardware, no new phone system, no IT ticket required. Works with any carrier. Your number stays the same.

Step 02

Customize the AI with your properties, policies, and availability

Tell Unitia about your spaces, pricing, lease terms, maintenance procedures, and emergency contacts. It learns your portfolio — residential, office, retail, or industrial — not a generic script.

Step 03

Go live and capture every leasing and occupant call automatically

Flip the switch. Unitia starts answering immediately — scheduling tours, logging service requests, routing emergencies, and delivering call summaries in real time.

Transparent Pricing

One plan. Everything included.

Every feature needed to answer every leasing and tenant call — deployed and managed for one simple price.

One-time setup

$5,000

Covers full deployment

Then monthly

$2,500/mo

Cancel anytime

Everything included

  • AI Voice Receptionist (24/7)
  • Leasing & Sales Inquiry Handling
  • Maintenance & Facilities Request Intake and Triage
  • Emergency Call Routing
  • Occupant Lease & Account Q&A
  • Property Management Software & Calendar Integrations
  • Automatic call summaries and transcripts
  • Dedicated onboarding and ongoing support
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No long-term contracts. No hidden fees. Setup typically completed within 7–14 days.